Frequently asked questions

Helpful answers about our products, orders, shipping and returns.

Shipping

What are your shipping rates?

Standard shipping is $9.95 for orders under $100, and free for orders $100 and over. Express shipping is $14.95.

How long does delivery take?

Most orders arrive within 3-5 business days.

Where do you ship?

We ship within Australia.

When will I receive tracking details?

Tracking details are sent by email once an order ships.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unused, with tags, in original packaging.

How do I start a return?

Returns can be started from the order confirmation email or account page.

Is return shipping free?

A free prepaid return shipping label is provided once your return is approved.

What items are not eligible for return?

Sale items and gift cards are not eligible for return.

When will I receive my refund?

Refunds process within 10 business days of approval.

What sizes and colors are available in nursing bras?

Nursing bras are available in sizes S-XXXL and multiple colors.

Do you offer nursing bra multipacks?

Multi-pack options (single, 2-pack, and 3-pack) are available on select bras, with mix-and-match color and size options.

Are breast milk storage bags reusable?

Breast milk storage bags are single-use and pre-sterilized.

What are reusable breast pads made from?

Reusable breast pads are made from 100% pure cotton.

Which payment methods do you accept?

All major credit and debit cards are accepted, and payments are processed securely.

Can I change or cancel my order?

Order changes and cancellations may be possible shortly after purchase. Please contact us as quickly as possible.